Prescription Verification Policy
Strict
Policy #CP001
Policy Terms
- All prescription drugs require a valid prescription from a licensed medical professional.
- Prescriptions must be uploaded via the platform or presented in person for verification.
- The pharmacy retains copies of verified prescriptions for legal compliance purposes.
Last updated: March 15, 2024
Return & Refund Policy
Moderate
Policy #CP002
Policy Terms
- Returns are accepted within 7 days of purchase with proof of purchase.
- Products must be unopened, in original packaging, and untampered with.
- Prescription drugs, perishable items, and vaccines are non-returnable.
- Refunds will be processed as store credit or to the original payment method where applicable.
Last updated: March 15, 2024
Shipping & Delivery Policy
Moderate
Policy #CP003
Policy Terms
- Deliveries within the city are completed within 2-4 hours; national deliveries take 24-48 hours.
- Delivery fees apply based on distance and order size.
- Delivery is restricted in remote or high-risk areas.
- Customers must confirm delivery via OTP verification or signature.
Last updated: March 15, 2024
Insurance Policy
Lenient
Policy #CP004
Policy Terms
- Prices are subject to change based on supplier costs and availability.
- Discounts and loyalty rewards apply where applicable.
- Special pricing is available for bulk purchases, subject to prior approval.
Last updated: March 15, 2024